Our Values

'Our values guide us in everything we do both clinically and professionally.

They form the foundation of our service to our patients'

Our Mission

Our mission is to be an exceptional veterinary referral service, regarded by referring vets as having outstanding multidisciplinary care, communication and support.

Our Vision

Our vision is to support and improve the health and quality of life of all our patients through consistent high quality clinical care.

Vale Referrals Integrity
Vale Referrals Knowledge
Vale Referrals Care
Vale Referrals Support
Vale Referrals Mission
Vale Referrals
Integrity

We endeavor to do the right thing in everything we do. We take pride in providing an honest clinical service that is tailored to the patient and clients’ needs. We place integrity and honesty at the heart of our service.

Vale Referrals
Knowledge

We combine the knowledge of our team to get the best possible outcomes for our patients. We pride ourselves on knowledge coming from both academic understanding and practical experience. We feel the application of such knowledge enables us to make the correct decisions at the correct time saving unnecessary tests or treatments that may otherwise be suggested.

Vale Referrals
Care

We care passionately about what we do. We see care as both care for the patient and care for the owner. We understand how important high quality care is as we are pet owners ourselves.

Vale Referrals
Support

We strive to provide support throughout everything we do. We see ourselves as an integral part of supporting the patient through diagnosis and treatment, supporting the owner through the emotional journey and supporting the referring vet in managing the complexities of aftercare through clear communication.

Vale Referrals
Mission

Our mission is to be an exceptional veterinary referral service, regarded by referring vets as having outstanding multidisciplinary care, communication and support.

Vale Referrals

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