Vale Referrals 01453 547934
Vale Pet Rehab 01453 519347

Our Values

Find out more about our values and mission

Our Values

'Our values guide us in everything we do both clinically and professionally.

They form the foundation of our service to our patients'

Our Mission

Our mission is to be an exceptional veterinary referral service, regarded by referring vets as having outstanding multidisciplinary care, communication and support.

Our Vision

 
Integrity

We endeavour to do the right thing in everything we do. We take pride in providing an honest clinical service that is tailored to the patient and clients’ needs. We place integrity and honesty at the heart of our service.


Knowledge

We combine the knowledge of our team to get the best possible outcomes for our patients. We pride ourselves on knowledge coming from both academic understanding and practical experience. We feel the application of such knowledge enables us to make the correct decisions at the correct time saving unnecessary tests or treatments that may otherwise be suggested.


Care

We care passionately about what we do. We see care as both care for the patient and care for the owner. We understand how important high quality care is as we are pet owners ourselves.


Support

We strive to provide support throughout everything we do. We see ourselves as an integral part of supporting the patient through diagnosis and treatment, supporting the owner through the emotional journey and supporting the referring vet in managing the complexities of aftercare through clear communication.


Mission

Our mission is to be an exceptional veterinary referral service, regarded by referring vets as having outstanding multidisciplinary care, communication and support.