Our Values
'Our values guide us in everything we do both clinically and professionally.
They form the foundation of our service to our patients'
Our Mission
Our mission is to be an exceptional veterinary referral service, regarded by referring vets as having outstanding multidisciplinary care, communication and support.
Our Vision
Our vision is to support and improve the health and quality of life of all our patients through consistent high quality clinical care.
Integrity
Knowledge
Care
Support
Mission
Integrity
We endeavor to do the right thing in everything we do. We take pride in providing an honest clinical service that is tailored to the patient and clients’ needs. We place integrity and honesty at the heart of our service.
Knowledge
We combine the knowledge of our team to get the best possible outcomes for our patients. We pride ourselves on knowledge coming from both academic understanding and practical experience. We feel the application of such knowledge enables us to make the correct decisions at the correct time saving unnecessary tests or treatments that may otherwise be suggested.
Care
We care passionately about what we do. We see care as both care for the patient and care for the owner. We understand how important high quality care is as we are pet owners ourselves.
Support
We strive to provide support throughout everything we do. We see ourselves as an integral part of supporting the patient through diagnosis and treatment, supporting the owner through the emotional journey and supporting the referring vet in managing the complexities of aftercare through clear communication.
Mission
Our mission is to be an exceptional veterinary referral service, regarded by referring vets as having outstanding multidisciplinary care, communication and support.
